eXp Realty
eXp Realty Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eXp Realty has 2.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sold my home.
Cons: Wont honor 1400 dollar promise.Recent recommendations regarding this business are as follows: "I will strongly advise you to go elsewhere", "All disability community are welcome to share feedback with eXp Realty to improvement meet needs of disability.", "Dont list and sell with the same agent.especially carolina decker", "If you are NOT a cash offer or Real Estate Developer/large money purchaser, this company MAY NOT be for you! From my own personal experience, big money takes precedence over the lower income home buyers as a priority. I had a 4 month contract with this company, & NOT even 1 showing of a home. Realtor definitely did not make my little money 1st time home purchase her equal priority, not giving me calls as promised, etc,which has forced me to seek assistance elsewhere, & eliminate the stressful, trauma of this Realtor's lack of respect for my 1st time lower budget home buying experience.", "BEWARE!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eXp Realty has 2.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sold my home.
Cons: Wont honor 1400 dollar promise.Recent recommendations regarding this business are as follows: "I will strongly advise you to go elsewhere", "All disability community are welcome to share feedback with eXp Realty to improvement meet needs of disability.", "Dont list and sell with the same agent.especially carolina decker", "If you are NOT a cash offer or Real Estate Developer/large money purchaser, this company MAY NOT be for you! From my own personal experience, big money takes precedence over the lower income home buyers as a priority. I had a 4 month contract with this company, & NOT even 1 showing of a home. Realtor definitely did not make my little money 1st time home purchase her equal priority, not giving me calls as promised, etc,which has forced me to seek assistance elsewhere, & eliminate the stressful, trauma of this Realtor's lack of respect for my 1st time lower budget home buying experience.", "BEWARE!".
Consumers are not pleased with Diversity of Products or Services and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Melanie Shoemaker,Greensboro North Carolina Branch Office neglect of duties
eXp Realty still have not responded to the complaint nor has Melanie Shoemaker
However, the seller would be willing to sell the additional land for $50,000. We declined and asked for the portion that was agreed upon to have access to the driveway. We hired a land surveyor, and the seller and Melanie showed them where to put the line. Months later, we found out that there was no GPS stating a line was shown and since 1984 the land had not been subdivided; therefore, according to records, it belonged to the home anyway.
She attempted to double dip and later called the Guilford County tax records office, trying to swindle the additional land away from us by dishonestly posing as the Seller's Agent and lying to the County on record.
From what I gathered, this is a practice that she does often because she is only out for capital gain. Then she will push all and any renovations on you by stating her husband, Todd Shoemaker, will do them.
User's recommendation: I will strongly advise you to go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReasonable Accomondations for Disability
I would request in advance notice to make an arrangement for sign language interpreter for deaf agent to attend any events sponsor by eXp such as eXp Convention and other events including workshops, etc. It bring your attention that there is no one responsible to taking care of needs with the disability.
I am to inform you that I am getting license by the state of California is on the way! It is very important to able to have fully accessable to meetings, etc.
Get things prepare ASAP to have sign language interpreter for meetings so on. Hearing from you soon.
Preferred solution: Reasonable Accomondations for the disability
User's recommendation: All disability community are welcome to share feedback with eXp Realty to improvement meet needs of disability.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAgent didn't pay money owed
Spoke to several managing brokers from exp and they said that she's an independent contractor so they cant help me. Contacted ethics board and they offered her mediation to resolve this issue and i have an attorney ready to go after her for the money plus attorney fees
Also agreed to pay me $200.00 to leave my a/c unit for buyers. Promised to mail the $1400.00 to my forwarding address. Waited 2 weeks and she told me she didn't have to pay me because I didn't finish cleaning the house. I moved out 2 days early which didn't give me much time.
Im a disabled veteran and the money is needed to complete a ramp at my new home. Im also a Christian and I want to forgive her for disrespecting me, but i hired her so she had a fiduciary duty to look out for my best interest. She herself broke that obligation. Dougeichorn1@***.com 425 269 ****.
Ps she also tried on a pair of ladies shoes with bare feet at a home she was showing me to purchase.
Disgusting betrayal of the homeowners trust by a licensed az peoria agent. Please help
- Sold my home
- Wont honor 1400 dollar promise
Preferred solution: Full refund
User's recommendation: Dont list and sell with the same agent...especially carolina decker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRealtor, Roberta Allen, Central Virginia
To: EXP Realty HQ
From: Valencia Harris
Please contact me directly, as I want to dissolve/be release from my contract with EXP Realty EFFECTIVE IMMEDIATELY!
Preferred solution: To be effective immediately, a release from my contact with EXP Realty. An apology for my added stress & trama during my 1st time home purchase, & better services, & more respect being given to lower income home purchasers
User's recommendation: If you are NOT a cash offer or Real Estate Developer/large money purchaser, this company MAY NOT be for you! From my own personal experience, big money takes precedence over the lower income home buyers as a priority. I had a 4 month contract with this company, & NOT even 1 showing of a home. Realtor definitely did not make my little money 1st time home purchase her equal priority, not giving me calls as promised, etc.,which has forced me to seek assistance elsewhere, & eliminate the stressful, trauma of this Realtor's lack of respect for my 1st time lower budget home buying experience.
Naples, Florida
Want to get in touch with corporate compliance for EXP. May have a shady agent. There is a phone number for WA HQ address, but no operator?!
How do you get in touch with corporate compliance with this shell company? Agent took a check, then said he never recieved it (it was cashed) and issued me an overpayment check (Florida).
The check instabe question was sent to Atlanta, GA, not Florida. Don't know if the check will bounce.be
Wetumpka, Alabama
Very disappointed!!!!!
Agent/ exp lack of Communication ! I hired her when she worked for Century 21 and it went down hill. !!!!
User's recommendation: BEWARE!!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
Resolved: Biased customer service
Company fixed the issue and I have been provided with apology. Have A Wonderful day.
My EXP realty Marsee Wilhems team in Tuscon sold me a house I found online in 2018 with no realtor. I paid 8 1/2% on the purchase price as the Buyer.
In FEBRUARY 2021 They represented a investment buyer who wanted to buy my house at a ridiculous low offer and have me pay for a 500$ Premium Home warranty plan. Also wanted me to pay the buyers brokerage fees. The plan he wanted covered washer dryer and refrigerator but there was no hookups for washer dryer in my unit it had a on site laundry room. As the buyer in 2018 they never told me about a home warranty plan and now they insisted in the contract I leave my refrigerator but planned on getting a side by side with ice maker with the plan I paid for.
I I rejected their offer and walked. They are crooks and owe me money.
Preferred solution: Apology
User's recommendation: Use any Real estate agency but EXP
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She is a horrible agent to work with if she sees she can gain from the deal